Armadillo homes windows#

Shock figures out today show the number of families in short-term housing is up from 7,385 to 8,635. The only positive thing we have to comment on is ’s communication, and and ’s efforts to complete the outstanding items.The number of children forced to live in temporary accommodation has rocketed by 17 per cent in the last year. The moving company we hired had to unload everything into the garage where it stayed for more than a week. When we moved our possessions from to Laredo on the 25th of April, the house was not complete and we had to stay in a hotel for about a week with a newborn and wait for it to be finished.

Armadillo homes windows#

We have windows that do not line up, arches that are not straight, and a granite countertop that was cut so crookedly that it couldn't line up with the cabinets (the countertop has been fixed, the tile and arches have yet to be completely resolved). A good example is the tile throughout the house that is uneven, chipped or broken, cement being used instead of grout, an angle grinder used to cut straight lines in the shower stalls, and excess grout. expressed exasperation that we had not been given his contact information sooner.ĭuring the final walkthrough we identified multiple issues that needed to be fixed, and some large ones which have yet to be completed two months after move in. Through the build process we were finally able to get some answers from the builder,, but we were not introduced to him until approximately two weeks before closing. Up to that point we had received no updates that were initiated by Armadillo. We also found out during the meeting that we were supposed to be receiving weekly status updates. That promise was broken and we were instead given to another sales associate, immediately afterward. She also reached out to and when we met with him, he assured us that we would be working directly with him due to the messy management by. However a different sales rep,, met with us and informed us that there were other houses that would fit what we were requesting. We and our realtor had to reach out multiple times via email and phone for each question before receiving a response.įor all these reasons along with an abrupt change to the upstairs floorplan without acknowledgement or approval, we decided to cancel the contract.

All of his responses were sparse and unprofessional. In addition, we received no contact initiated by after the contract was signed including status, updates, additional build options or anything related to the build process. For instance, we were told appliances were included in the home and changes were made to the floor plan without our approval. Our issues began during the initial sales process when we were given misinformation every step of the way. Last but not least, we want to give credit to the very kind and patient builder and his team. Overall very satisfied with the communication between the Armadillo team. only did she help us as soon as we were transferred to and, but was also very kind to keep in touch even after hours and after we concluded our purchase. Always keeping us updated on the new changes of construction, and she helped us keep in touch with the builder() on our weekly walks and fixing any issues or details that needed to be done in the house.

She also went above and beyond giving us the service we were hoping for. throughout the following weeks was wonderful and very helpful keeping us updated on how the house was going. When we started working with our new sales representatives, we were nervous that we weren't gonna be satisfied and wouldn't give us the same costumer service that gave us.

With this, we felt like there should have been better communication between the Armadillo and the buyer, since they made the drastic change without us being aware. After signing our contract and giving our money, we were blind-sided with the news that was no longer able to help us, and felt sad about the news since we were very comfortable with making a purchase with him and satisfied with his service and his welcoming/friendly attitude. took the whole afternoon with us until we found our perfect match. Our first thought was just viewing homes to see what was the best match for us. We started our wonderful experience with, he went above and beyond our expectations when looking for a home. When we were looking for a home, we came across Armadillo.